AI agent
An AI system that doesn't just respond but acts: it plans steps, uses tools (search, run code, call APIs) and iterates until it completes a task autonomously.
AI APIs & TokensProductivity
Glossary
AI, no-code and infrastructure terms explained in plain language.
A
C
Chatbot
A program that talks to people via text or voice, answering questions and performing tasks. It ranges from simple button flows to AI assistants that understand natural language.
ChatbotsCustomer Service
CRM
A system that centralizes customer relationships: contacts, conversation history, ongoing deals, and sales tasks, all in one place. Short for Customer Relationship Management.
MarketingCustomer Service
F
Fine-tuning
The process of further training an existing AI model on examples from your domain, to specialize it in a specific style, format or task.
AI APIs & Tokens
G
Generative AI
The category of artificial intelligence that creates new content (text, images, audio, video, and code) from natural-language instructions, by learning patterns from large volumes of data.
Image & DesignAI Video & MediaWriting & Text
GPU Cloud
Renting graphics cards (GPUs) in the cloud, billed by the hour or second of use. It is how teams train and run AI models without buying hardware that costs tens of thousands of dollars.
GPU Cloud
L
LLM (Large Language Model)
An AI model trained on massive amounts of text, able to understand and generate natural language. It is the technology behind assistants like ChatGPT, Claude and Gemini.
AI APIs & Tokens
LLM API
A service that gives programmatic access to language models: your system sends a prompt over HTTP and receives the model's response, usually paying per token processed.
AI APIs & Tokens
M
Marketing automation
Using software to run repetitive marketing actions (emails, messages, segmentation, lead nurturing) automatically, triggered by each contact's behavior.
Marketing
MCP (Model Context Protocol)
An open protocol created by Anthropic that standardizes how AI assistants connect to external tools and data sources: a "USB-C" for AI integrations.
AI APIs & TokensAI Coding
N
No-code / Low-code
An approach to building software with little or no programming: visual drag-and-drop interfaces replace code. No-code requires no code at all; low-code lets you extend with code when needed.
ProductivityMarketing
P
Prompt engineering
The practice of writing and refining instructions (prompts) to get better, more consistent responses from AI models, using well-defined context, examples and format.
AI APIs & TokensWriting & Text
R
RAG (Retrieval-Augmented Generation)
A technique that retrieves information from your documents and hands it to the LLM along with the question, so it answers based on real, up-to-date data, reducing hallucinations.
AI APIs & TokensData & Analytics
S
Serverless
A cloud model where you deploy code or use a database without managing servers: the platform scales automatically and charges only for what runs, including zero when there is no usage.
Serverless Database
T
Text-to-Speech (TTS)
Technology that converts written text into synthesized speech. Current neural-network-based systems produce voices with intonation and pacing close to a human narrator, in dozens of languages.
Audio & Voice
Token
The smallest unit of text a language model processes: on average, one token is roughly 3/4 of an English word. It is the billing unit of LLM APIs.
AI APIs & Tokens
V
Vibe coding
A style of programming where you describe what you want in natural language and let the AI write the code, iterating on the result instead of reviewing it line by line.
AI Coding
VPS
Virtual Private Server: an isolated slice of a physical server, with dedicated CPU, memory, and disk, that you manage as your own machine.
VPS / Cloud Hosting
W
Webhook
A mechanism where one system automatically notifies another when something happens, by sending an HTTP request to a URL you registered. Instead of polling for updates, the event comes to you.
WhatsApp APIs & ToolsServerless Database
WhatsApp API
An interface that lets systems and bots send and receive WhatsApp messages programmatically. It is the foundation of automated support, notifications and CRM integrations.
WhatsApp APIs & Tools