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Whelp

The AI-based omnichannel shared inbox for customer support over Voice, Email, Live Chat, SMS, and WhatsApp. Streamline your customer communication with our omnichannel CRM platform.

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What's included

Whelp is an AI-powered omnichannel customer support CRM and shared inbox platform designed to consolidate business communications into a single interface. It aggregates customer conversations across voice telephony, email, live chat, SMS, WhatsApp, Telegram, and social media channels. The platform includes a drag-and-drop visual chatbot builder for automated 24/7 service, automated routing rules, ticket assignment, and bulk messaging capabilities for marketing and support campaigns. It also delivers comprehensive operational analytics and agent performance metrics. The tool serves customer experience teams, e-commerce retailers, financial services, and hospitality businesses looking to unify support workflows. Its pricing model consists of tiered software subscription plans with product demonstrations available.