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Viqal

Automate hotel guest communication with Viqal's AI assistant. Handle FAQs, upsells, and service requests instantly on WhatsApp with 98% open rates.

chatbots-de-atendimento
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What's included

Viqal is an AI-powered guest communication and concierge automation platform designed specifically for the hospitality and hotel sector. It automates guest interactions primarily over WhatsApp and SMS across the entire guest journey, handling routine inquiries and service requests instantly. The system integrates directly with hotel Property Management Systems (PMS) to execute operational tasks such as extending reservations, charging room folios, scheduling early check-ins, and managing baggage drops automatically. It features contextual handoffs to front desk staff for complex issues alongside automated upselling campaigns for amenities and room upgrades. The platform is built for boutique hotels, resort properties, hotel management groups, and independent hospitality operators. Its pricing model operates on customized commercial subscription tiers available upon scheduling a demonstration.