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What's included

Social Intents is an AI powered customer service platform that integrates live chat and chatbots directly into team collaboration tools such as Microsoft Teams, Slack and Google Chat. The chatbots can be powered by ChatGPT, Claude or Gemini to handle routine inquiries automatically. Features include omnichannel support for conversations from websites, WhatsApp, SMS and Messenger, responding without leaving Teams, Slack or Google Chat, automated actions such as order lookups and meeting bookings, converting conversations into support tickets, and automatic language detection across more than 80 supported languages. It serves e-commerce, software and IT teams, higher education institutions, finance companies and agencies that white label the service. The model is subscription based, with plans tied to monthly conversation volume, starting around thirty nine dollars per month, and a 14 day free trial.