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Customer Service

Re:amaze

Re:amaze is Simple, Intuitive Customer Support Software. Support, Engage, and Convert Customers with Chat, Social, SMS, FAQ, and Email on a Single Platform. Everything you need to impress your customers.

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What's included

Re:amaze is a customer service platform that brings together email, live chat, social media, SMS, VoIP and video calls in a single interface. The product includes AI features for automated responses and agent assistance, plus a knowledge base with AI assisted FAQ creation. Verified features include workflow automation with custom triggers and macros for common tasks, team collaboration with assignments and shared notes, mobile apps for iOS and Android, and integrations with Shopify, Slack, Jira, Zapier and other tools. It mainly serves e-commerce stores, SaaS companies, education providers and travel and hospitality businesses that need to scale support. The model is subscription based with tiered plans, and a 14 day free trial with no credit card required.