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Periskope is a business messaging and collaboration platform built to manage WhatsApp chats and group conversations at scale. The software enables teams to connect multiple WhatsApp numbers into a centralized shared inbox for customer support and operations. Key features include internal notes, conversation assignment among team members, conversion of messages into actionable tasks or tickets, automated workflows, and integrations with standard CRM and help desk platforms like HubSpot and Salesforce. It also offers group chat management and response analytics. It is designed for B2B companies, community managers, customer success teams, and agencies conducting client operations over WhatsApp. The pricing model is subscription-based per connected number or workspace, with free trial options.