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0 Visits (30d) 4 Outbound clicks (30d) 0 Likes This tool has no active coupons right now. Nextiva is a unified communications and customer experience platform that combines voice, video, SMS, email, chat and social messaging in a single system. Its AI agent, called XBert, handles conversations, schedules appointments, answers frequently asked questions and performs intelligent call routing.
The platform also offers an omnichannel contact center with skills based routing and real time analytics, plus sentiment analysis and CSAT/NPS surveys. It integrates with CRMs such as Salesforce and HubSpot.
It serves organizations from small businesses to large enterprises, across sectors such as healthcare, retail, automotive, real estate and logistics. The model is subscription based, with plans starting around fifteen dollars per user per month, and the XBert AI add-on is billed separately.
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Nextiva
Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.
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