← Back
Chattermill logo
Customer Service

Chattermill

Meet Lyra AI, Chattermill's proprietary AI model built for customer experience intelligence, turning raw feedback into precise, reliable insights at scale.

chatbots-de-atendimento
Website

Pricing plans

Activity on Konsenso

0 Visits (30d)
13 Outbound clicks (30d)
0 Likes

Active coupons

This tool has no active coupons right now.

What's included

Chattermill is a customer experience (CX) intelligence platform powered by its proprietary Lyra AI insights engine. The platform unifies unstructured customer feedback across multiple touchpoints, including support tickets, app store reviews, satisfaction surveys, and social media channels. The software applies aspect-based sentiment analysis and specialized language models to pinpoint specific product and service issues at scale. Its analytical suite provides custom reporting dashboards, automated anomaly detection with real-time alerting, and workflow integrations designed to link feedback insights directly to business metrics such as NPS and retention. The tool is designed for customer experience leaders, support operations, and product managers at growing and enterprise organizations. Its pricing model follows custom enterprise tiers accessible upon booking a product demo.