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Chatbase

Chatbase is the AI customer experience platform. Its AI agents resolve complex queries and reduce ticket volume in every channel for over 10,000 businesses.

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Chatbase is an AI-powered custom chatbot and customer experience agent platform that enables organizations to deploy conversational assistants trained on their own proprietary documentation and enterprise data. The platform ingests multiple knowledge sources, including PDF, DOCX, and TXT files, website URLs, sitemaps, and Notion workspaces. It provides embeddable web widgets, custom branding, API access, integrations with Slack, WhatsApp, Zendesk, and Zapier, as well as analytics dashboards for reviewing chat transcripts, unanswered inquiries, and human agent escalations. The service is designed for customer support teams, e-commerce stores, SaaS companies, and digital agencies seeking automated inquiry resolution. It operates on a freemium model with an initial free tier for testing, accompanied by tiered monthly subscription plans based on message allowances, bot counts, and advanced integrations.