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Chat Thing

Add an AI support agent to your website in 5 minutes. It learns from your docs, FAQs, and help articles, then answers customer questions 24/7.

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What's included

Chat Thing lets you add an AI support agent to your website in minutes. The bot learns from your existing content (documentation, FAQs, help articles, website pages and files) and answers customer questions 24/7, cutting the volume of repetitive questions reaching the human team. Beyond the website chat widget, agents work on other channels such as Slack and Discord, can take actions beyond chatting (lead capture, lookups, integrations with other tools via automations) and escalate to human support when needed. A dashboard shows conversations, knowledge gaps and bot performance. It suits small and mid size businesses and product teams that want automated support without a complex project. Pricing is a tiered subscription by message volume and features, with a free plan to start.