Chat Summary for LiveChat
Effortlessly capture chat insights with Chat Summary. Experience fast, accurate AI-driven summaries. Start now with 10k free tokens! Maximize your analytics today!
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What's included
Chat Summary is a LiveChat marketplace app that uses AI to automatically generate summaries of support conversations, helping agents and supervisors quickly understand what was discussed without rereading the full history. The app integrates directly into the LiveChat interface, generating the summary at the end of or during a conversation, which speeds up handoffs between agents and quality analysis. It targets support teams using LiveChat as their main service platform; the app charges based on AI token usage, with an initial free allotment.