← Back
0 Visits (30d) 4 Outbound clicks (30d) 0 Likes This tool has no active coupons right now. BoldDesk is an AI powered help desk platform that brings together ticketing, live chat, omnichannel messaging, knowledge base and automation in one system, with built-in AI agents and copilots.
Features include a centralized queue for requests from multiple channels with auto routing and SLA tracking, AI agents able to resolve up to 70% of inquiries with no per-resolution fee, real time live chat with AI to agent handoff, an omnichannel inbox unifying email, WhatsApp, Instagram, SMS and Facebook, no-code workflow automation, and real time reporting dashboards.
It serves organizations from startups to enterprises in sectors such as SaaS, insurance, telecom, healthcare and fintech, with particular appeal to teams switching from Zendesk or Freshdesk. The model is flat rate with all features included, starting at 99 dollars per month for 5 agents on annual billing, with per-agent pricing dropping as volume grows.
Customer Service
BoldDesk
AI-powered help desk with ticketing, live chat, omnichannel, and AI included at one flat price. Switching from Zendesk or Freshdesk? We migrate you free.
chatbots-de-atendimento